FAQ
FAQs -
Frequently asked questions
Here you will find the answers to the most frequently asked questions about Zunder and our online store.
Contents
All about the Zunder brand
Why flavoured toothpicks?
The wooden taste of “normal” toothpicks has always been too bland for us. That’s why we did a lot of tinkering and developed the Zunder toothpicks after countless attempts. They provide fresh breath after meals, add variety to your everyday life and can even help you quit smoking. When and why you use the Zunder toothpicks is up to you. Let your imagination run wild!
Why are we called Zunder?
First we developed the Cinnamon flavour. The name Zunder was forged from the flames of fiery heat. Zunder is the generic term for highly flammable materials that are used to start fires.
Why the woodpecker in the logo?
The woodpecker loves wood – just like us. The logo symbolizes our passion for the pleasure of toothpicks.
Delivery & Shipping
How high are the shipping costs?
From € 16.00 shopping cart value, shipping is free throughout Europe.
Up to € 15.99 shopping cart value, shipping within Europe costs € 4.00.
How long does it take for an order to arrive?
Orders are usually dispatched the day after receipt of payment. EU orders are shipped from Germany.
Within Germany, your order should arrive within a week. Outside of Germany and when demand is high, it can take up to two weeks.
My order has not arrived?!
In case of high demand, shipping can take up to 2 weeks. If your order does not arrive after 2 weeks, please contact our customer service at [email protected].
Do you sell to resellers?
Yes! If you are interested in reselling, please contact us at [email protected].
How can I contact Zunder?
The best thing to do is to send us an email to [email protected]. You can also leave us a message on our social platforms. You can find us on Instagram and TikTok, for example.
Are the Zunder toothpicks available to buy offline?
It’s best to order the toothpicks directly from our online store. Exception: in Switzerland you can also get Zunder toothpicks in some selected stores.
Product & flavour
Where are the toothpicks made?
The production of Zunder toothpicks with flavour is administered by Zunder ZMG GmbH. Production takes place at the ABA Amriswil social workshop in Switzerland. In the absence of Swiss manufacturers, flavourless toothpicks, flavours and packaging are imported.
How are the toothpicks made?
The secret of the Zunder recipe is more closely guarded than the recipe for Coca Cola. 😉 What we can reveal: The toothpicks soak airtight in our secret flavour recipe and are then dried and packaged. We use natural and artificial flavourings in our recipes.
What is the shelf life of the toothpicks?
Unopened, the Zunder toothpicks have a shelf life of 4 months. Once opened, they should be consumed within 1 month.
How long does the taste last in the mouth?
The intense flavour of the Zunder toothpicks lasts for about 15 minutes. The flavour then becomes more subtle.
Do flavored toothpicks have calories?
Zunder toothpicks have virtually no calories. It is estimated that a toothpick contains between 0.1 and a maximum of 3 calories. This depends on the flavor, the proximity to the knothole (absorbency of the wood), the duration of chewing and the age of the pack (evaporation).
Contact us
Do you have a question or a request? Then contact us via the contact form or send us an e-mail:
[email protected].
Cooperation?
Would you like to cooperate with us? Please send us your request, information about yourself and your social media channels:
[email protected]
